• Mon - Sat 9:00am - 9:00pm
  • 7017 John W. Carpenter Fwy Dallas, TX 75247
  • (866) 201-6404

Audi Grapevine

5.0
Location
1260 E State Hwy 114, Grapevine, TX 76051
Sales Phone
(972) 375-0766
Sales Hours
7am - 8pm Mon - Sat

No Inventory added yet.

Dealer Rating

Average rating
5.0 /5
(Based on 10 ratings.)

Customer Service

5.0 out of 5.0

Buying Process

5.0 out of 5.0

Overall Experience

5.0 out of 5.0

Recommend

Yes (10)
No (0)
Reviews(10)
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Great job

The service department here does a great job. Benson and David took great care of us. Will be going back here for future Audi service.

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Knowledgeable & Customer Oriented

Excellent customer service provided by Alex and Aspen. Very knowledgeable and customer oriented. It was an excellent experience and hassle free process. Many thanks Audi Grapevine.

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Great service

I called to make an appt for service and had 3 issues that needed to be resolved. Plus, I was leaving town and needed to leave the car overnight. The service rep was extremely helpful and scheduled all 3 services for me at the time/date I requested. Kim Lewis, the assistant service mgr. greeted me and verified all needed services. One request was to have the car inspected. I left, what I thought was the current proof of insurance. It turned out that it was one that had expired and he contacted me and assisted in getting the current copy so the inspection wouldn’t be delayed. I’ve had my Audi for two years and I’ve been extremely happy with its performance and the service provided to me.

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Great to work with

Worked with Joel in the service area to address tire and alignment issues. Joel was great to work with even without an appointment. We felt well taken care of and will continue to work him for service.

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Fantastic Facility

This facility and team are fantastic! Simply great all around. Incredibly knowledgeable. Chen and Jeff are the best!

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Exceeded expectations

David in service did an excellent job trying to meet all expectations when he wasn’t even my service person when I dropped off. Always appreciate the level of respect of all the employees in the service department. Everyone makes sure that they greet you and acknowledge your presence.

Would I recommend this Dealer: Yes