• Mon - Sat 9am -5 pm
  • 7017 John W. Carpenter Fwy, Dallas, TX 75247
  • 866-201-6404

Sam Pack Five Star Ford Lewisville

4.9
Location
1144 N. Stemmons Freeway, Lewisville, TX 75067
Sales Phone
972-375-0766
Sales Hours
Mon - Sat 9:00am - 9:00 pm

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Dealer Rating

Average rating
4.9 /5
(Based on 11 ratings.)

Customer Service

4.9 out of 5.0

Buying Process

4.9 out of 5.0

Overall Experience

4.9 out of 5.0

Recommend

Yes (11)
No (0)
Reviews(11)
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Friendly & Professional

Extremely friendly and professional, they don’t hound you like vultures like some other dealerships I’ve been to.

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Above & Beyond

I took my car in for a recall. They not only took care of that, but another recall item I was unaware of, replacing a part they were not obligated to replace. Bryan was my service rep who was very respectful, informative, and thorough. I would recommend 5 Star Ford for service to your vehicle.

Would I recommend this Dealer: Yes
4.0
Customer Service
4.0 out of 5.0
Buying Process
4.0 out of 5.0
Overall Experience
4.0 out of 5.0
Good experience

Everything was good. They had the part I needed and then I was on my way.

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Top notch service team

Mike Richardson and the service team are top notch. They make your experience a great experience! They are highly recommended!

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Great experience

My F150 was recently totaled and I decided to check out some new F150’s at Sam Pack’s Five Star Ford in Lewisville. I wasn’t intending to buy a new truck that night but due to the excellent experience with Matt Roberts I left with a 2017 F150. He was very knowledgeable and not pushy at all. I test drove several trucks and he made me a great deal and I am very happy with my purchase. The entire process was extremely professional and within a couple of hours I was headed home in my new truck. Thanks for a great experience! I will recommend to others and will be back!

Would I recommend this Dealer: Yes
5.0
Customer Service
5.0 out of 5.0
Buying Process
5.0 out of 5.0
Overall Experience
5.0 out of 5.0
Smooth buying process

I had a fantastic experience all around. Matt Armour went above and beyond in finding me the perfect vehicle.The entire team worked hard to ensured the process went as smooth as possible from start to finish. I highly recommend 5 Star Ford of Lewisville!

Would I recommend this Dealer: Yes